Feedback

Customer Feedback

Dear Valued Customer,

At OTAPP, we are committed to making every aspect of your travel, movie, or event experience as seamless and enjoyable as possible. Your feedback plays a vital role in helping us achieve this goal.

We kindly invite you to share your thoughts on your recent booking experience with us. Your insights will help us better understand your needs and continuously enhance the quality of our services.

Please be assured that your responses will remain confidential and will be used solely to improve our offerings and better serve you in the future.

1. Which of our services do you most frequently book with us?

(You may select all that apply)

2. On a scale of 1 to 10, how would you rate your overall experience with our booking portal?

Rating: 110
5

3. Were you able to easily find and book the service you were looking for?

4. Did you encounter any technical issues while using the portal? If yes, please describe below.

5. How would you rate the user-friendliness of our website?

6. Did you find our product/service (bus, movie, event, flight, cargo) search and filter options helpful in narrowing down your choices?

7. How would you rate the payment process and the available payment methods?

8. Do you have any suggestions for how we can improve your experience with our booking portal across any of our services (bus, movie, event, flight, cargo)?

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